0:00
Hello everyone, Assalamualaikum warahmatullahi wabarakatuh Welcome back to the Business Management and Service class Have you ever imagined what it would be like to be a school, hospital, or a big company if there is no one to arrange the appointment, meeting schedule, or financial data? It will be very messy, right? Well, that's the vital role of office management Today
0:28
We will discuss what is office management. Starting from definition, function, to the current office technology trend. Our goal for today's lesson is for you to understand the reality of office, the function of POAC management in the office, as well as to know the main resources in administration. Prepare your notes, let's get started. First, we must agree first about the definition of office.
0:53
Is the office just a high-rise building? Etymologically, the office comes from the Dutch word kantor, which means a working space. However, in the modern era, the office has a dynamic meaning.
1:07
A dynamic office is a process, namely the process of organizing collection, recording, processing, storage, and data distribution activities. So, wherever the activity takes place, that is an office. Even when you are working as an OSIS officer using a laptop in a library, you are running the office function. That is what is called a virtual office or a physical office that is not connected to a physical space.
1:35
As a professional, you must understand the management function that is represented by George R. Terry, known as POAC. Let's apply it in the context of the office. The first letter P is planning. In the office, planning includes determining goals, organizing work procedures or SOPs, and planning the budget for office writing tools.
1:58
Without a plan, our work will be original. The letter O is organizing. This is about dividing tasks. Who does what? Who is the receptionist? Who manages the receipt? And who makes financial reports? The structure of the organization is made at this stage.
2:18
A is actuating or movement. This is the art of leadership. How a manager motivates his staff to work productively, discipline, and harmoniously. And C is controlling or supervision. We need to evaluate whether the work is already in line with the standard. Is there a paper waste? Is the archive easy to find again?
2:41
Monitoring ensures quality of work. For the POAC function to work, the office needs fuel or power sources. We know it as 5M. Let's look at them one by one. First, man or manusia. This is the most important element. Without competent staff, advanced computers will not be useful. Second, money or uang.
3:07
The office needs capital to pay salaries, electricity, internet, and building maintenance. Third, material or material. This covers the finished items such as paper, ink, pen, and paper clips. Fourth, machine or machine. In the current era, this includes computers, laptops, scanners, printers, and even paper breakers. Fifth, method or method.
3:35
which is the standard or SOP way of working so that the work is efficient and not too high. Next, what is it that the office worker is working on? The scope is very wide, but we can summarize it. First, to collect. To find data that is not yet available. Second, to record. To give a description of the data so that it can be read. Third, to process. To convert raw data into useful information. For example, to calculate the total sales per day.
4:03
Fourth, double. To fill in documents according to your needs. It can be photocopied or scanned. Fifth, sending. To distribute information via email or physical letter. And sixth, storing. This is often referred to as "kearsipan".
4:20
store documents so that they are safe and easy to find when needed. Friends, the office world is currently undergoing a revolution. We are entering the era of office automation. Manual work is starting to be replaced by software. For example, we used to store our receipts in large iron cabinets. Now,
4:39
We use Google Drive or Cloud Storage. We used to be close to each other physically, now we use Zoom or Google Meet. As a high school graduate, you are required not only to be able to type with 10 fingers, but also to master technology. You must master collaborative applications such as Trello, Slack, or Canva. Besides hard skills, soft skills are also important.
5:04
Communication, teamwork, and problem solving are key so that you can't be replaced by robots or AI. Alright, we've learned a lot today. Starting from office understanding as a process, PO/AC function, 5M element, to the challenge of digitalization. Office management is the heart of the organization.
5:27
If the management is good, the organization will be healthy. To test your understanding, please work on a quiz that the link has been placed in the description column. Don't forget to read the BAP 1 module as an introduction. Thank you for watching until the end. Stay motivated to learn, become a competent and integrative young administrator. Wassalamualaikum warahmatullahi wabarakatuh.
