دبلومة مهندس مكتب فني كهربي - الباب الثاني - الدرس الخامس - الرسومات التنفيذية لنظام Queue 1/2

In the name of God, the Most Gracious, the Most Merciful How are you guys? Today's video I will talk about a system that includes the light current system or low current system It is a special system that we all have been stuck with in our lives But of course many of us do not know how this system works This system is called the queue management system or the waiting system or the operating system

Of course, many of us go to the bank and you enter the bank with the bank number, you will find a security officer telling you what you want to do, do you want to withdraw money, that is, deal with the teller, or do you want to go to the bank's client service, or do you want to go to any place, so based on your choice of service type, you will find that it will press a certain button that will give you the number of the role you are

will go to the employee when this number is called from this system This system is used as we said in banks and a large proportion in private hospitals not in the government and if now in the health units that are running based on it

It is one of the basics of the operating system, except for problems that occur, such as "I came before you" or "You came after me" or "I have two hours left" or "I have three hours left" This issue causes a lot of problems, so it is an organizational issue, not more or less The components of the system or the fixed components in the system are: Number 1 is the KUSHK

This is the place where you are inside the hospital It has push buttons Every button is specialized in a specific service I will show you its look now What I will explain in today's video is a very famous brand It is considered one of the best brands in the market

It's a Swedish brand called Qmatic This is the push button As you can see here You can put the service you want here And the buttons to ask for the service you want Of course, there are different types There are many types There are newer types, there may be touch screen Not buttons This thing has shapes and colors You choose the service you want Based on it, it will show you here a paper with your number

and it may tell you from the options that you have left a few miles in front of you it will tell you of course that this ticket or this number came out what time it is because the timing is proven in the subject ok that's it, this is the first component the second component is the hub or server

Of course, the Hub and Server is the brain of the system of the work service This is what connects all the items that I use in the system of the work service And of course, I can make an interface from it with the public address system Because of course, most places, especially if it is a large area And it serves a large number of people

There should be a connection between the customer service system and the public address system So that when I'm waiting for my turn, I can better look at the screen of the turn The public address is very important Any connection between the system, the queue management system and anything else through this hub

and the hub is the connection to the IP system because to work the queue management must be connected to the IP system there must be a connection between them I will explain the reason for the connection

Of course, I have seven segment display screens that I will explain to you how it looks like And there are screens that we can put on it like a normal TV screen I show it a video for a bank announcement or a bank statement

the thing I want to show or entertain the client waiting to take the role I divide the screen in half, half with a video and the other half I say now serving, the service of the client in what number in the dealer for example, what number something like that, something of this kind the third component is the seven segment screen you saw the seven segment screen is the screen that is placed

at the place where the client is working whether it is the office or the window or any other place it is connected to this hub when the 7 segment screen changes its role for example, it is now on number 5 when does it change its role to number 6? by the keypad the keypad is a button

It is placed on the employee's desk or under the desk, depending on its status, and how it is fixed It is connected to the Hub Once the customer finishes the service, he will press this button The server will make the order for the 7th segment to adjust the number to the next number, i.e. number 5 will make an invitation to number 6

At the same time, this hub gives a signal to the public address system to call number 6 with a registered email. The keypad has another option, but not in all systems, which means that I can use the keypad to run the system through software. It means that the hub link

with computer devices so instead of changing the order by buttons which is the keyboard no, it takes it by software on the computer this is an option but not in all models fifth component the choral this choral is a performance that connects the hub to the sound system

or public address system and I will show you how it looks like this is the ticket dispenser that is used to put the service and the buttons that I need of course we specify the number of services according to the customer it can be more or less as I said before I can ask for a touch screen and not a button all of these are options ok this is the first component

The second component is the hub, which is also available in other models, but I will talk about this model. Here is the power source, which is connected to the sound system via a 24V trans.

This is HDMI output to connect the hub to the TV screen This is LAN output if I want to connect to a network This is UPS output This is also LAN output Let's see the rest of the components to continue This is the 7-segment screen that shows

where it is written the number of the library and the number on the circle of course there are many shapes and colors from it ok the third thing is this Coral Coral as you can see this is what connects our system or the hub with the public address system ok the last thing is the connection box this connection box

I use it in case I have my exit will go to several places as we saw the hub has two exits only let's go to the hub again, sorry there are two exits only so of course this connection box is like a switch that I take from the hub the entrance to it and I can distribute it to three others ok

let's see the wiring diagram of the system this is the hub this is the system's mind it connects to the ticket dispenser and connects to the keypad in case it is a keypad not a software and connects to the display and it is connected to the IP structure cable as I said

I need to have IP and I need to have internet to make this connection as I said, the hub can be connected via HDMI to the TV screen as I said, here is a video or anything that the client asks and at the same time I say where it works and what number it serves this is one of the options of course, the hub can be connected via the amplifier, which is the Coral

loudspeaker and headphones ok let's see the Coral connection this is the Coral, it's our solo system the link goes from the ticket dispenser to the Coral ok and from the Coral to the loudspeaker or public address of course this Coral is connected to the hub so it can do this function

Of course, the model's heritage is different, but the component I mentioned is a constant in all systems

As I said, you can have different requests, for example, I want this Spencer to be a touch screen, I need this hub to be more output because it doesn't need the connection box All these are options The most important thing when we study this as an art library is to see what are the client's requests and the specifications of the project, how it was done and we study it very well

to avoid that you will get stuck on something not the required thing sometimes the problem will be there of course the system's connection is all connected through cat6 cables ok? any connection between the connection between the connection between the kushk and the hub and the hub with the 7 segment or controller or something like that all of that is connected through cat6 cables internet LAN cables ok?

But the most important thing to ask the client is what services are required? This is to avoid losing at the end of the project You must take the services that the client requires Because of course the supplier comes to program the system Because of course it differs, it can be a bank, a hospital, or any other Every owner has specific requirements, so the program must be done

to do it by these requirements Number 2, you must have an internet or IP to be able to do this program These are the most important things you must ask from the owner before you integrate the system or program it and you can't do a program for the system without these things I hope this video was useful for you

And if there is any question or any thing that is not clear, I am at your service. And thank you for listening and watching. Thank you.